Terms and Conditions

Last updated: June 2026

Welcome to PetBloom! By accessing or using our website at www.petbloomhq.store, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase or using our services.

1. General

These Terms and Conditions apply to all visitors, users, and customers of PetBloom. We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website following any changes constitutes your acceptance of the new terms.

2. Products & Services

PetBloom offers pet care products and related accessories. We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. Product descriptions, images, and pricing are subject to change without notice. We make every effort to display our products as accurately as possible; however, we cannot guarantee that your device's display will be perfectly accurate.

3. Pricing & Payment

All prices are listed in USD and are subject to change without notice. We accept major credit cards and other payment methods available at checkout. By completing a purchase, you confirm that you are authorised to use the selected payment method.

4. Orders & Cancellations

We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud, inaccurate pricing, or stock unavailability. If your order is cancelled after payment, you will receive a full refund. To request a cancellation, please contact us as soon as possible at support@petbloomhq.store.

5. Shipping

Please refer to our Shipping Policy for full details on delivery times, rates, and international shipping. PetBloom is not responsible for delays caused by carriers or customs authorities.

6. Returns & Refunds

We want you and your pet to be completely satisfied with your purchase. If you are not happy with your order, please review our Return & Refund Policy or contact us at support@petbloomhq.store within 14 days of receiving your order.

7. Intellectual Property

All content on this website, including but not limited to text, images, logos, and graphics, is the property of PetBloom and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

8. Limitation of Liability

PetBloom shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our total liability to you shall not exceed the amount paid for the product(s) in question.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

PetBloom
Email: support@petbloomhq.store
Website: www.petbloomhq.store